This Cookie Policy explains how SendtoWin LLC, operator of SendTech ("we," "us," or "our"), uses cookies and similar technologies at app.sendtowin.com (the "Platform"). It describes their purposes and the choices available to you. This Policy applies to the SendTech Platform, not the separate SendToWin website at sendtowin.com.
Read this Policy together with the SendTech Privacy Policy at ;, which explains how we collect, use, share, and protect personal information.
1. WHAT ARE COOKIES?
Cookies are small files stored on your device. Browser storage, scripts, and similar technologies can perform related functions. For simplicity, we call these technologies "cookies" in this Policy.
2. TYPES OF TECHNOLOGIES WE USE
2.1 Strictly Necessary Technologies
These support account sign-in, security, remembering your cookie choices, and completing checkout. Stripe may use device and session information for payment processing and fraud prevention when you initiate checkout. These technologies remain active if you reject optional technologies.
2.2 Optional Analytics
With your choice, analytics technologies help us understand Platform usage and improve the Services. They are off by default.
2.3 Optional Session Replay
With your choice, LogRocket may record interactions with authenticated Platform pages to help investigate errors and improve the Platform. Recordings may be associated with your account. The SendTech Privacy Policy describes the information we configure session replay to exclude. Session replay is off by default.
3. TECHNOLOGIES CURRENTLY USED
Provider | Technology | Purpose and category | Where used | Consent required? |
SendTech | Account session and security technologies | Authentication and security; strictly necessary | Platform | No |
SendTech | Cookie preference storage | Remembers your choice; strictly necessary | Platform | No |
Stripe | Checkout and fraud prevention technologies | Payment processing and fraud prevention when checkout is initiated; strictly necessary for checkout | Platform | No |
Framer | Website hosting and performance technologies | Delivers website content and ensures proper site functionality; strictly necessary | Website | No |
Typeform | Embedded form and survey technologies | Enables user feedback, inquiries, and form submissions; strictly necessary when used | Website and Platform | No |
PostHog | Analytics technology | Measures Platform usage and performance; optional analytics | Platform | Yes |
Sentry | Error tracking and stability technology | Monitors application performance and captures application errors to improve reliability; optional analytics | Platform | Yes |
LogRocket | Session replay technology | Records authenticated-page interactions to investigate errors; optional session replay | Platform | Yes |
4. YOUR COOKIE CHOICES
When you first visit the Platform, a banner lets you accept or reject optional analytics and session replay together. If you make no selection, both remain off. Rejecting optional technologies does not prevent you from using the Services.
You may change your choices at any time through Cookie Preferences in the Platform footer. Changes apply to future collection. Accepting our Terms or creating an account does not constitute consent to optional technologies. You do not need to email us to change your cookie choices.
5. MANAGING COOKIES THROUGH YOUR BROWSER
Most browsers let you view, delete, or block cookies. Blocking necessary technologies may affect sign-in or checkout. Deleting the storage that remembers your choice may cause the banner to appear again.
6. THIRD-PARTY SERVICES
Stripe supports checkout and fraud prevention. LogRocket provides optional session replay. Any separate analytics provider used by the Platform is identified in Section 3. These providers handle information as described in our Privacy Policy and their own privacy notices.
7. CHANGES TO THIS COOKIE POLICY
We may update this Policy when our technologies or practices materially change. We will update the Last Updated date when we make material changes.
8. CONTACT US
Questions about this Policy or privacy rights may be sent to billing@sendtowin.com. Cookie choices can be changed at any time through Cookie Preferences in the Platform footer.
SendtoWin LLC, operator of SendTech
Palm Beach County, Florida, United States